Online Reputation Management
Frequently Asked Questions
1. Why should I choose Standard American Web™ over any other company?
From communication to execution, we are the only SEO & web development company that combines advanced SEO strategies, content strategies, and design best practices into one powerful marketing tool (your website). Ultimately, we focus on increasing your rankings and conversion rates through better usability, user-friendliness, and search-enhanced techniques that work. But if that isn't enough; here are the "Top 10 Reasons to Pick Us For Your Next Project".
2. Why is ORM important for businesses?
ORM is crucial for businesses because their online reputation can greatly impact their customer acquisition and sales.
3. How does ORM help with ORM?
ORM provides a comprehensive platform for businesses to monitor, manage, and improve their online reputation through review management, sentiment analysis, and guest feedback.
4. How does ORM monitor reviews?
ORM aggregates reviews from over 200 review sites and displays them in one dashboard for businesses to manage.
5. Can ORM remove negative reviews?
No, ORM does not remove negative reviews, but it provides tools for businesses to respond to and mitigate the impact of negative reviews.
6. How does ORM track and analyze sentiment?
ORM uses advanced algorithms to analyze the sentiment of reviews and present the results in an easy-to-understand format.
7. Can ORM help with reputation repair?
Yes, ORM provides tools and strategies to help businesses improve their online reputation through positive reviews and improved guest experiences.
8. How does ORM help with guest feedback?
ORM collects guest feedback through surveys and presents the results in a dashboard for businesses to view and act upon.
9. How does ORM integrate with other systems?
ORM integrates with multiple systems such as PMS, CRM, and website platforms to provide a seamless experience for businesses.
10. How much does ORM cost?
The cost of ORM varies depending on the size of the business and the services needed, please contact us for a personalized quote or you can review our basic plans here. Just scroll down to Online Reputation Management.
11. How long does it take to see results from using ORM?
The time to see results from using ORM varies, but improvements can typically be seen within a few months.
12. Can ORM be customized to fit the needs of my business?
Yes, ORM can be customized to fit the needs of your business through tailored reports, integrations, and survey design.
13. How does ORM handle privacy and data security?
ORM adheres to strict privacy and data security standards to protect the sensitive information of businesses and their guests.
14. Is ORM user-friendly?
Yes, ORM has a user-friendly interface and offers training and support to ensure success. But this is a service that is managed by us, Standard American Web™, so there's no real need to feel the pressure of having to learn a new dashboard.
15. Can ORM be used for multiple locations or brands?
Yes, ORM can be used for multiple locations and brands through a centralized dashboard.
16. How does ORM compare to other ORM solutions?
ORM is a leading ORM solution in the market, providing comprehensive and integrated solutions for businesses.
17. Can ORM be used for international brands?
Yes, ORM supports multiple languages and can be used for international brands.
18. Can the ORM be customized to my business?
Yes, the ORM is highly customizable and can be tailored to meet the specific needs of your business.
19. What is ORM and how does it work?
The ORM is a cloud-based platform that helps businesses manage their online reputation and customer feedback. The platform collects and analyzes data from multiple review sites, social media channels, and customer feedback to give businesses a complete view of their online reputation. It also provides tools to manage and respond to customer reviews, measure customer satisfaction, and track key performance metrics.
20. What types of review sites does the ORM integrate with?
The ORM integrates with over 200 review sites, including major platforms like TripAdvisor, Google, Yelp, Booking.com, and more.
21. How does the ORM help improve my online reputation?
The ORM provides real-time data and analysis to help businesses understand their online reputation and make informed decisions to improve it. With the ability to respond to customer reviews, measure customer satisfaction, and track key performance metrics, businesses can take proactive steps to improve their online reputation and maintain a positive image.
22. How long does it take to see results from the ORM?
The length of time it takes to see results from the ORM will vary depending on the specific goals of your business and the actions taken to improve your online reputation. Typically, businesses begin to see improved online reputation metrics within a few months of implementing the program.
23. Can I try the ORM before committing to a contract?
Yes, Standard American Web offers a free trial of the ORM so that you can try the platform and see if it's the right solution for your business.
24. Is the ORM difficult to use?
No, the ORM is user-friendly and designed to be easy to use for businesses of all sizes.
25. What happens if I need support using the ORM?
If you need support using the ORM, you can reach out to Standard American Web for assistance. Our team of experts is always available to help you get the most out of the platform.
26. How much does the ORM cost?
The cost of the ORM depends on the specific needs of your business. Standard American Web will work with you to create a custom quote based on your goals and requirements or you can review our basic plans here. Just scroll down to Online Reputation Management.
27. Is there a contract required for the ORM?
Yes, a contract is required for the ORM. This ensures that both Standard American Web and our clients are protected and that all terms of the agreement are clear and agreed upon.
28. Can I cancel my contract for the ORM at any time?
No, the contract and the length of the contract duration for the ORM are binding and cannot be cancelled at any time. However, Standard American Web is always available to help our clients make changes or address any concerns they may have about the program.
29. Can I choose which review sites the ORM integrates with?
Yes, you can choose which review sites the ORM integrates with based on your specific needs and goals.
30. How often will I receive updates and reports on my online reputation from the ORM?
You will receive updates and reports on your online reputation from the ORM on a regular basis.